Terms of Use – UBC Aquatic Centre Camera System

These Terms of Use have been approved by the Director, Campus Security and the University Counsel under section 3 of Policy SC16 (Video Cameras Policy).

1. Overview

1.1.  System name: UBC Aquatic Centre Camera System

1.2.  System identifier: 35

1.3.  System operator: Campus Security, Vancouver Campus

1.4.  Short description of system: This system consists of six cameras mounted throughout the main level of the Aquatic Centre. These cameras cover the following areas:

• Main entrance
• Reception desk
• Turnstiles
• Change room hallway
• Mechanical room door
• North West loading door

1.5.  Approval Date: September 19, 2016

1.6.  Last Revision Date: September 15, 2021

2. Rationale

2.1.  The purpose/objective for installing these cameras: The camera system is intended to provide situational awareness and deter theft/vandalism as well as provide forensic evidence in the event of incidents requiring investigation at the UBC Aquatic Centre.

2.2.  The necessity for the use of cameras in this area: Locker thefts have been a historical problem at the Aquatic Centre. Despite implementing many strategies to combat thefts, they continue to occur frequently. These thefts discourage users from pursuing recreational activities at the Aquatic Centre, and can lead to dangerous situations for facility staff. The installation of security cameras in the areas most prone to thievery, including access and egress points, will assist in incident investigation and deterrence of thefts.

2.3.  What less privacy-intrusive alternatives to the use of cameras have been considered and why they have been rejected: Alternative measures to mitigate thefts have included upgrading locker hardware, positioning lockers in visible areas, increased Campus Security presence, and increasing frequency of facility staff walkthroughs. Continuous staff monitoring of the area is cost prohibitive and unnerving for patrons. The installation of recorded cameras that are not actively monitored except during an emergency was determined to be the least intrusive method of ensuring coverage.

3. Scope

3.1.  Description of area(s) to be monitored and placement of cameras, including diagrams where feasible: All cameras are located on the ground level of the building overlooking entry/exit doors and the change room concourse. The building is located as shown on the following map:

3.2.  How many cameras will be installed: 12

3.3.  Whose activities will be viewed by these cameras (e.g. public, employees, students): Facility patrons, employees, and students may all be potentially viewed with these cameras.

3.4.  What types of Camera Data will be captured (i.e. video, audio or both): Video only

3.5.  Any special capabilities of the system (e.g. zoom, facial recognition or night vision features): None

4. Privacy

4.1.  How the cameras have been positioned or configured to collect the minimum amount of personally identifiable information necessary to achieve the purpose of the collection: The cameras have been positioned in strategic areas to view activity only pertaining to the Aquatic Centre, and have been positioned so that they focus only on areas of concern. Camera Data will only be viewed for incident investigation purposes.

4.2.  How individuals will be notified that they are entering an area that is being monitored: Signage will be placed on entry points into the building and areas where the camera reasonably captures. In addition, public notification will be provided through the University’s website.

4.3.  Whether and when the cameras will be monitored in real time: The cameras may be actively monitored by authorized persons for situational awareness or for the purpose of observing real-time incidents and/or emergencies.

4.4.  Whether and when recording of Camera Data will occur: The Camera Data will be recorded based on motion activation.

5. Security of Camera Data

5.1.  The place where Camera Data will be received and/or monitored: Cameras will be viewable at the Doug Mitchell Thunderbird Sports Centre, 6066 Thunderbird Blvd and at Vancouver Campus Security Office, 2133 East Mall.

5.2.  Arrangements in place to protect against unauthorized viewing of the Camera Data: Only specific computers assigned to authorized individuals are granted access to camera imagery. The Video Management Software and cameras are password protected.

5.3.  How and where any recorded Camera Data will be stored: Camera Data is recorded and archived on UBC servers, which are located in secure UBC datacentres.

5.4.  The protocol for accessing and viewing any recorded Camera Data: Recorded images can only be accessed by authorized individuals. Recorded images would only be viewed and/or extracted in response to incident investigation.

5.5.  Technical and physical security arrangements in place to protect against unauthorized access or disclosure of any recorded Camera Data: Recorded images are password protected and accessed only through specific machines. Servers are located in University datacentres, which are protected in accordance with Information Security Standard #18 (Physical Security of UBC Datacentres).

5.6.  The protocol for logging access, use and disposal of any recorded Camera Data: The Video Management Software used by the Camera Operator audits all usage. The software deletes recorded images automatically after no more than 30 days.

6. Legal Authority for Use of Camera System

6.1.  Authority under FIPPA: The University is authorized to collect personal information using this Camera System under the authority of section 26(c) of the British Columbia Freedom of Information and Protection of Privacy Act (“FIPPA”), i.e. the information relates directly to and is necessary for a program or activity of the University. The University is authorized to use this personal information under the authority of section 32(a) of the British Columbia Freedom of Information and Protection of Privacy Act (“FIPPA”), i.e. for one of the purposes set out in Policy SC16, or for a use consistent with one of those purposes.

6.2.  Other legal authority: n/a

7. Who to Contact for More Information

7.1.  Title: Director, Campus Security

7.2.  Mailing address: 2133 East Mall, Vancouver, BC  V6T 1Z4

7.3.  Telephone number: 604-822-2222

7.4.  Email address: campus.security@ubc.ca